Privacy policy

Referment LTD understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.

This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. This Policy relates to Our Site, our Users, Clients and Candidates. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

Our Privacy Policy further explains what we do with your personal data from the first point of contact (Sign up) and thereafter and covers how we collect, use and process your personal data, whilst complying with our legal obligations to you.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Account” means an account required to access and/or use certain areas and features of Our Site;

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;

“Our Site” means this website, www.referment.com / www.referment.co.uk ; Our platform/mobile application

“UK and EU Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and]

Platform refers to our Mobile application.

GDPR means the General Data Protection Regulation (Regulation (EU) 2016/679)

“We/Us/Our” means Referment LTD, a limited company registered in England under 10346315, whose registered address is Salatin House, 19 Cedar Road, Sutton, England, SM2 5DA and whose main trading address is Tintagel House, 92 Albert Embankment, London, England, SE1 7TY.

2. Information About Us

2.1 Our Site, www.referment.com, is owned and operated by Referment LTD, a limited company registered in England under 10346315, whose registered address is Salatin House, 19 Cedar Road, Sutton, England, SM2 5DA and whose main trading address is Tintagel House, 92 Albert Embankment, London, England, SE1 7TY. Our VAT number is 253 8562 85.

3. Scope – What Does This Policy Cover?

3.1 This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

3.2 This Privacy Policy relates to the personal data of Our Site, our Users, Clients and Candidates.

4. What Data Do We Collect?

Some data will be collected automatically by Our Site which we use to help us to improve your experience when using our website/platform and to help us manage the services we provide. This includes information such as how you use our website, the frequency with which you access our website, and the times that our website is most popular. (for further details, please see section 13 on Our use of Cookies).

Other data will only be collected if you voluntarily submit it, for example, when signing up for an Account. Depending upon your use of Our Site, We may collect some or all of the following data:

4.1 name;

4.2 date of birth;

4.3 gender;

4.4 business/company name

4.5 job title;

4.6 contact information such as email addresses and telephone numbers;

4.7 demographic information such as post code, preferences and interests;

4.8 IP address (automatically collected);

4.9 web browser type and version (automatically collected);

4.10 operating system (automatically collected);

4.11 a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected);

5. How Do We Receive Your Information?

5.1 We receive personal data upon initial sign up via our website/platform. When you Sign up with Referment you MUST consent to us collecting and storing your personal information. You will not be able to submit any details to Referment without consenting to us storing your personal data. This may include but is not restricted to your name; contact details; address; employment history; mobility and education.

5.2 During telephone conversations, meetings or interviews we may collect personal information regarding your personal employment preferences and work background which may be stored on your personal record. By explicitly providing consent when you sign up with Referment you are providing permission for our storage of this information. Referment will never share personal information or a Curriculum Vitae with a third party without your explicit consent.

5.3 As with most recruitment firms, we deal with Candidates over the course of several years. For this reason, your consent includes explicit consent to retain your personal details until such time as you wish us to delete your records from our database or refrain from further engagement.

5.4 If you do not consent to Referment storing your personal data, please do not sign up to our website/platform.

6. How Do We Use Your Data?

6.1 We use your data to provide the best possible services to you. This includes:

6.2.1 Providing and managing your Account;

6.2.2 Providing and managing your access to Our Site;

6.2.3 Personalising and tailoring your experience on Our Site;

6.2.4 Supplying Our services to you;

6.2.5 Personalising and tailoring Our services for you;

6.2.6 Responding to communications from you;

6.2.7 Supplying you with email newsletters, alerts etc that you have subscribed to (you may unsubscribe or opt-out at any time by using the unsubscribe button on email correspondence

6.2.8 Market research;

6.3 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email AND/OR telephone AND/OR text message with information, news and offers on Our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with Our obligations under the General Data Protection Act and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.

6.4 Advertisers whose content appears on Our Site may engage in what is known as “behavioural advertising” – advertising which is tailored to your preferences, based on your activity. Your activity is monitored using Cookies, as detailed below in section 12. You can control and limit your data used in this way by adjusting your web browser’s privacy settings. Please note that We do not control the activities of such advertisers, nor the information they collect and use. Limiting the use of your data in this way will not remove the advertising, but it will make it less relevant to your interests and activities on Our Site.

7. Extended User Content

7.1 When a referral is made through our platform, we request only very basic information, for both the referrer and referee. We ask for name, email address and/or contact number.

7.2 If you are referred to us, we may sometimes use the details provided to contact you in relation to the nature of your referral.

7.3 If at any point you wish not to be contacted you have the right to opt-out at any time.

7.4 The data acquired through a referral will be stored, processed and used in the same manner as stipulated in Section 5.

8. How and Where Do We Store Your Data?

8.1 All personal data is stored securely in accordance with the principles of the data protection legislation (including but not limited to the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”). For more details on security see section 9, below.

8.2 We only keep your data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it.

8.3 Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein).

8.4 Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.

8.5 Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.

9. Do We Share Your Data?

9.1 We may sometimes contract with third parties to supply services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

9.2 We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law and in compliance with the data protection legislation (including but not limited to the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”).

9.3 In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.

10. What Happens If Our Business Changes Hands?

10.1 We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.

10.2 In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

11. How Can You Control Your Data?

11.1 When you submit information via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details AND/OR by managing your Account).

11.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

12. Your Right to Withhold Information

12.1 You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

12.2 You may restrict your internet browser’s use of Cookies. For more information, see section 12.

13. How Can You Access Your Data?

You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held) on payment of a small fee which will not exceed £0.01. Please contact Us for more details at clientservices@referment.com or using the contact details below in section 14.

14. What Cookies Do We Use and What For?

Cookies Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. We use third party Cookies on Our Site for analytics and advertising services. For more details, please refer to Our Cookie Policy.

15.Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at clientservices@referment.com, by telephone on 0203 948 1595, or by post at Tintagel House, 92 Albert Embankment, London, England, SE1 7TY. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.

16. Changes to Our Privacy Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.